You can submit a claim here.
Expect a response within 24 hours during our normal business hours, Monday - Friday 8am - 4pm PST.
Neff stands behind all of its products. If your product has a workmanship or material flaw please provide a photo of your item and proof of purchase.
Some Neff products have specific written guarantees and/or warranties.
*Our warranty does not include normal wear and tear to a product.